Data and privacy
What happens to your data, where it lives and how it leaves.
- Data minimisationMonitored
Cases stores what you give it to build your case, and nothing else.
- Deletion on requestMonitored
Deleting a case removes it from the product immediately and from backups within 35 days.
- Data residencyMonitored
Documents are stored in the European Union.
- Data Processing AddendumMonitored
A DPA with Standard Contractual Clauses is available to every customer.
- Subprocessor oversightMonitored
Every subprocessor is reviewed before use and annually, and you are notified before a new one is added.
- Privacy by designMonitored
Data protection impact assessments are run for new processing.